HyLo Local Concierge
Hyper-local concierge · just WhatsApp, no app

Text the city.
A local answers.

HyLo is one WhatsApp number for everything local on your trip. AI answers in seconds using what real locals know. When you need hands, not just answers, a verified local takes over and gets it done.

41.0082° N Istanbul pilot < 30 s AI answer < 10 min local takeover target No app to download
How it works

AI for the answer. A human for the hard part.

Most questions take seconds. Some need someone who knows the doorman. HyLo routes each one to the cheapest thing that can get it right.

01 · Ask

Message one number

Food, pharmacies, tickets, a translator for a phone call, a cake at the hotel by 9pm. Text it, voice-note it, send a photo of the menu.

02 · Hand-off

A verified local takes over

If AI can't finish it, a rated local joins the same chat. You see who they are and the fee before anything happens. Their number stays private.

03 · Done

Booked, paid, followed up

Pay in chat. The local confirms, HyLo checks in after. What they learned feeds the AI, so the next traveler gets the answer instantly.

Book it in the chat:Tours and experiencesTables and nightlifeAirport transfers and driversHammam and spaMatch and concert ticketsShopping, gifts and deliveryDoctors and accredited clinicsCalls and translation
Sample chats

What a trip on HyLo looks like

Travelers just use WhatsApp; locals use the HyLo Local app. Switch tabs to see both sides, or run it yourself in the live simulator with synthetic travelers and locals.

For locals

AI is coming for front-desk answers. Own the AI that gives them.

Concierges, receptionists, guides, drivers, students, food creators. Your city knowledge becomes income that keeps paying, even when you're off shift.

1
Do tasksBookings, calls, deliveries, translation. Keep 70% of every fee, shown to the guest upfront.
2
Earn on bookingsYour share of the commission when a guest books a place or experience you arranged.
3
Knowledge royaltiesTeach HyLo with voice notes. Every time the AI uses your tip, you earn. Better tips pay more.
4
Bring your guestsYour link and QR card. Guests you bring are yours: you earn on their requests for 12 months.

What could you earn?

Estimated per month€0
Illustrative pilot assumptions: ~€14 to you per task (70% of an average €10 fee plus your commission share), €0.04 per AI answer that uses your tip, ~€2 per guest you bring (20% of HyLo's share on their requests for 12 months). Not a guarantee.
Hotel conciergesFront-desk staffLicensed guidesAirbnb hostsDriversStudentsFood & city creatorsRetired locals
Why it spreads

Two loops that feed each other

Locals bring travelers because they get paid for it. Travelers bring friends because a local fixer is the best travel tip there is.

Local loop

  1. AA concierge joins and gets a personal QR card for the front desk and Instagram bio.
  2. BGuests scan it and start chatting. They're tagged to that local for 12 months.
  3. CThe local earns on tasks, bookings and royalties. First payout lands in week one.
  4. DThey tell colleagues. Invite a local, get a bonus when they finish 10 tasks. One level only.
↻ more locals → faster answers → more guests

Traveler loop

  1. APartners hand out the number. Hotels, short-let hosts, tour operators and travel apps share it at check-in or in their welcome message.
  2. BA local saves the day. That story gets told at dinner and in group chats.
  3. CEnd-of-trip card: “3 locals helped me in Istanbul”, made to forward.
  4. DFriends get their first task free. The sender gets credit for their next trip.
Pricing

Free to ask. Pay when a local acts.

AI answers, tips, directionsFree
A local does something for you€4–15 per task
Tours, tables, drivers, spa, ticketsPartner price
Urgent health and safety helpFree

The fee is shown before you say yes. No subscription. Your first task is free.

Trust

Locals you can check. Tips you can trust.

  • Every local is ID-verified and rated after every task.
  • Phone numbers stay private on both sides. Everything stays in one chat.
  • Any paid placement or commission is labelled in the answer.
  • New tips are confirmed by other locals before travelers see them.
  • Guided tours are only offered by licensed guides where the law requires it.
Istanbul pilot · 90 days

Be one of the first 500 travelers or 50 locals

This is a concept demo. Leave your details to see how the pilot sign-up would work.

I'm traveling

I'm a local